Property Management & Consulting Blog

How to Make Your Boutique Hotel Stand Out

With larger hotel chains and vacation rental sites, it can be hard for a smaller boutique hotel to stand out while trying to find its niche. However, as with any business, it is essential that you learn how to thrive and stand out from the competition.

Offer Unique Moments

To stand out from other hotels and larger hotel chains, you should offer guests something memorable that they won't necessarily find elsewhere. For example, offer a unique moment that is Instagrammable. Instagram is an app used by travelers far and wide, and with this platform, they share their experiences while traveling. When you offer the guests an Instagramable moment, they will share your boutique hotel online.

The Value of Originality

Originality is key. This is much easier to accomplish in a smaller boutique hotel than in a larger chain hotel. Boutique hotels have a much smaller space to manage, making it easier to change themes, update the décor, and add more personal touches to the place.

Trained Staff

It is also important to train your staff to understand what it means to provide a positive customer experience that surpasses expectations. If a guest has a problem, make sure you can offer a solution. When you can take care of the guests, even in the most unexpected ways, you create a happier and more memorable experience for them.

Highlight the Local Community

While amenities and design are definitely important, you also want to make sure to take the opportunity to highlight the local community as well. This way, the guests can experience the hotel and the location while learning some history and culture in the process.

Keep Up with Technology

Finally, make sure you are keeping up with technology. Online check-ins, keyless entry, and Smart TVs are just a few ways you can create a more positive guest experience. In addition, more travelers are millennials, and they are very aware of the latest technologies available and often expect these amenities when traveling.

For more tips and tricks on finding the best ways to highlight your boutique hotel and have it stand apart from the competition, contact us today.

Key to Finding the Best Residents for Your Community

As a property manager, you may find the notion of renting a space quickly favorable because it means you are putting money in the bank faster. While you don't want any space to remain vacant, you also don't want to have to evict a resident in the near future. For this reason, it makes more sense to take your time and find a good resident for your community.

The Importance Of Resident Testimonials In Marketing Your Apartment

There is nothing more convincing than the testimonies of people who have actually experienced the best things about your apartment. You would be surprised at how much other people value these opinions when looking for a new home! That is why if you have not gathered any resident testimionials yet, now is the time to start. To help you, here are some things to keep in mind.

Training Your Team To Handle Challenging Community Members

Many different personalities will make up a community, and not all of these will be easy. Training your team to be able to handle conflict or more challenging personalities effectively and positively is important to maintaining that authentic and harmonious community feel. A few points to include in your employee training are:

Simple Ways To Create A Personalized Guest Experience

A personalized guest experience is a major want for many travelers today. Whether traveling for business or leisure, they want to feel like they’ve stepped into a home away from home even if it’s their first visit to a particular hotel. They want that comfort, relaxation, and attention that shows that they’re being well cared for.

How to Onboard Employees for Your Small Hotel

Since the start of the pandemic, the hospitality industry has definitely gone through a few changes. Cutbacks and layoffs were common, and now that things are going back to normal, smaller hotels are finding it hard to reopen as they have problems finding people to hire.

How Recaps Can Fill Out a Team Meeting Agenda

For more effective management, you should provide team members with a recap of the day at the beginning and end of each day. This can go a long way in improving effectiveness and efficiency. Let's take a closer look at the value of these team meeting agendas and how they can help.
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