Occupancy Solutions, LLC Successfully Brings Client Occupancy Rate from 54% to 100% in Just Two Months
With so many hotels, bed and breakfasts, and vacation properties marketing themselves online today, it’s more important than ever to know how to stand out. Foregoing online marketing simply isn’t an option anymore, and it’s provided independent hoteliers and renters with a new challenge in competing with the bigger brands. Getting creative is the key to marketing your hotel in a way that works, and we at OccupancySolutions.com have a few ideas that can really help to get you started.
Today’s guests want to be impressed, and they’re striving to have a more personal experience than ever before. For smaller hoteliers and bed and breakfast owners, this can seem like a challenge to compete with the big companies in your area, but this type of personal experience is often times what you do best. Using a little creativity is a great way to truly up your “wow” factor, and give guests just the stand-out experience they really want to keep booking again and again. At OccupancySolutions.com, we have a few creative ways you can impress your guests during their next stay:
Perhaps you haven’t put much thought into building your online reputation before, so you don’t have much of one yet. Perhaps you’ve inherited a community that has a less than great reputation from former management teams. Either way, it’s incredibly important today to not just build an online reputation, but to build a great one. A significant majority of prospective residents take to the internet first when looking for a new community to be a part of, and it’s your online reputation they’ll see first and they’ll compare to competitors within the area.
Online marketing is no longer considered an option for community management teams today, but a necessity. Each year, more and more potential residents take to the internet first as their primary search tool, and you want to make sure your community is one of their top contenders. How can you make this happen? The best way is the mastery of marketing your residence online. At Occupancy Solutions, we want to give you the tools you need to make yourself not just visible but attractive on the web.
Hiring and keeping a great management team for your community is a big part of creating that community feel. Your residents will get to know your team, work with your team, and consider your team a part of the neighborhood in which they live. For this reason, it’s important for any community manager to make sure they’re hiring only the best, and to do their best to keep who they’ve brought on board.
For bed and breakfasts or small hotels, direct online bookings can really make a difference. While huge companies may be able to afford to pay the commissions necessary to third party booking sites without feeling much of an impact, this isn’t the case for smaller hotel owners. Direct online bookings also solidify your relationships with your guests and allows you to control the personal approach they experience when choosing to stay with you. 5 tips for more online bookings include:
When you have a relationship with your residents, you have residents who feel a special connection to you and your community. At OccupancySolutions.com, we want to help you to build these meaningful relationships and reap the rewards they bring. 5 ways to build a great relationship with your residents are:
From the first seconds a potential guest spends on your website, they’re forming an opinion. Perhaps they haven’t made up their mind just yet on where they will be staying, or maybe they’re simply looking at other area options, but the impression you make can absolutely sway them in your direction. At OccupancySolutions.com, we want to help you to attract these guests from the very first moments they spend investigating you, and 4 ways to attract more of today’s guests to your bed and breakfast include:
In order to put forth your best customer service, it’s important to know just what today’s customer want. You can’t expect to please your customers if you’re not aware of what their expectations are, and what customers may have wanted 10 years ago is quite a bit different today.
Managing your online reputation is no longer an optional thing in today’s modern tech savvy world. According to ForRent.com, more than 90% of people make purchase or leasing decisions based on online reviews, 82% read online reviews regularly, and only 9% almost never search for businesses online before making a decision. What this shows is that your online reputation has become one of the most important aspects of your community, and it can make or break any person’s decision to become a part of your community themselves.
Generational labels are something that seems to be the norm in American culture, but they can also be quite limiting. For today’s leaders, a team may be made up of the “Baby Boomer” generation, “Generation X”, “Generation Y”, “Millennials”, and the oldest tier of “Xennials” all at once, with a leader tasked with inspiring and leading them all to their best potential.
One surprising figure to many property management teams is that 70% of leasers owned pets as of 2017. While not all communities are pet friendly, those that do welcome pets are becoming highly sought after by those looking to sign new leases everywhere. Pets have developed a certified family member status they didn’t have a couple of decades ago, and creating a family community environment is made much simpler when bringing pets into the equation.
While important, few employees look forward to team meetings. In many cases, even if important information is shared, many employees feel as though meetings kill their motivation, take them away from the tasks they feel are more crucial to their jobs, and overload them with information causing a great deal of stress. However, the way employees feel about meetings can change depending on the person leading that meeting.
For property management teams everywhere, a very delicate juggling act is taking place behind the scenes. While creating and fostering a true sense of community is important, so is protecting yourself from liability. Resident lawsuits, property damage, environmental claims, and other hazards can put your assets and your community at risk in seconds. The best way to avoid these potential disasters is to diffuse them, and there are some things community management teams can do to avoid liability in a variety of ways:
Attracting families to your multifamily community isn’t difficult, and likely you’ll simply need to modify the talking points you already use to direct them to a more family friendly mindset. At OccupancySolutions.com, we want to help you to attract families to your community, and create that special neighborhood to grow up in feel you’re looking for. For multifamily communities that want to create this family friendly atmosphere, the first thing you’ll need to do is make your marketing attractive to this family friendly demographic.
Any property manager needs to have a clear plan to keep their grounds in great shape and to make sure that residents are always ready to move in. Vacancies can cost you in a big way, and the longer it takes you to get a new resident the more money you are losing. That’s why it’s so important that you use the internet to market your apartments or living facility and keep your apartments full.
Apartments today need a lot of different things in order to really stay profitable. Just getting renters to agree to call your community home can be a challenge all on its own, and every step you can take to help get them into an apartment is important. One thing that is often overlooked is the importance of curb appeal.
It’s hard enough managing an apartment community when you consider things like routine maintenance, attracting new residents, and more. But when you add in issues with conflicts among those on site, it becomes clear that the job can be even more community than you first assume.