Cybersecurity and Threats for Small Hotels: What Can Happen?
We have all heard how failed cybersecurity can affect a business. Well, the same is also true for small hotels. Today we will look at a few threats that are right around the corner that may derail a small hotel's progress and tarnish its reputation.
An Attack on the POS
Following right after retailers and finance sectors, the hospitality industry is the next target in line for a data breach. This is because of the point-of-sale (POS) system that is used. Many people think their POS system is secure, but the presence of weak passwords and even outdated software can make them vulnerable to an attack. During an attack, a hacker can gain sensitive customer information from the system.
Many cybercriminals are also taking over internal infrastructures as well. Some hackers can lock a hotel system up and then demand money to unlock it. To prevent this, you want to make sure to keep all your software updated and backed up.
Phishing scams are among some of the more common cybersecurity attacks. They often come in the form of malicious emails. The email messages push the recipients to accept special offers or claims.
Wi-Fi Data Theft
If your hotel offers guests free Wi-Fi, you want to be aware of the dangers. Many hackers create fake Wi-Fi portals that look legitimate. When a guest connects to one of these portals, the hacker can gain all their personal information.
To prevent this from happening in your hotel, you need to stress that there is only one legitimate Wi-Fi network to connect to during their stay.
Protecting Your Small Hotel
Now that you know some of the cybersecurity dangers that can befall even a small hotel, it is time to learn how to protect yourself. Always keep your technology and all systems and software the hotel utilizes up to date.
You also want to have your information backed up in a separate location. Always have a plan in place to make sure you keep up with updates and the maintenance of your systems.
You should also take the time to train your employees regarding cyber threats and what to watch out for.
Make cybersecurity a priority to protect yourself and the reputation of your small hotel and protect your guests and their sensitive information.
Contact the experts at Occupancy Solutions, LLC today for better managing your small hotel and improving occupancy.