Property Management & Consulting Blog

The Amenities Your Guests Want The Most

Amenities can really make or break the experience for any guest. Whether it’s a business traveler, a couple, a family, or a solo traveler just exploring the area, what any boutique hotel can offer them will make a huge impact on their overall experience of the place. When guests are wowed, they’re more likely to not just come back but encourage all of their friends and loved ones to check out your establishment as well. Some amenities make a bigger impression than others, and a few we’ve found really make a big difference in the guest experience are:

•    Local gift baskets – Gift baskets don’t need to be elaborate or expensive, but personal should be a standard you strive to meet. One way to really give your gift basket maximum impact is to include all local products for your guests to try. Local snacks, soaps, and business cards really help your guests to immerse themselves in the local atmosphere and culture.

•    Offer bike rentals – If your boutique hotel is in a city or town, bike rentals allow your guests to see the area in a fun, environmentally friendly, and unique way. Having a few bikes that guests can rent for a few hours or the full day allows them to go out exploring the region from the ground. They can stop at any shops or restaurants they like, pause to take a few pictures, and get to know the community in a fun and memorable way.

•    Include a few board games – During any tip, your guests may run into some rainy days or days they simply wish to relax back in their rooms. Having a couple classic board games or decks of cards in the room gives them something enjoyable to do while they kick back and make simple memories.

•    Pair up with other local businesses – Expanding your network can benefit your guests in a big way. Pairing up with local movie theater, restaurant, or shop owners to offer exclusive coupons or discounts on outings and events can help your guests to plan a fun and personalized experience.

Making your guests happy makes us happy at For more ways to really impress your guests with simple amenities, contact us at today.

Key to Finding the Best Residents for Your Community

As a property manager, you may find the notion of renting a space quickly favorable because it means you are putting money in the bank faster. While you don't want any space to remain vacant, you also don't want to have to evict a resident in the near future. For this reason, it makes more sense to take your time and find a good resident for your community.

The Importance Of Resident Testimonials In Marketing Your Apartment

There is nothing more convincing than the testimonies of people who have actually experienced the best things about your apartment. You would be surprised at how much other people value these opinions when looking for a new home! That is why if you have not gathered any resident testimionials yet, now is the time to start. To help you, here are some things to keep in mind.

Training Your Team To Handle Challenging Community Members

Many different personalities will make up a community, and not all of these will be easy. Training your team to be able to handle conflict or more challenging personalities effectively and positively is important to maintaining that authentic and harmonious community feel. A few points to include in your employee training are:

Simple Ways To Create A Personalized Guest Experience

A personalized guest experience is a major want for many travelers today. Whether traveling for business or leisure, they want to feel like they’ve stepped into a home away from home even if it’s their first visit to a particular hotel. They want that comfort, relaxation, and attention that shows that they’re being well cared for.

How to Onboard Employees for Your Small Hotel

Since the start of the pandemic, the hospitality industry has definitely gone through a few changes. Cutbacks and layoffs were common, and now that things are going back to normal, smaller hotels are finding it hard to reopen as they have problems finding people to hire.

How Recaps Can Fill Out a Team Meeting Agenda

For more effective management, you should provide team members with a recap of the day at the beginning and end of each day. This can go a long way in improving effectiveness and efficiency. Let's take a closer look at the value of these team meeting agendas and how they can help.
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