Main Image
Click to enlarge images

If you’re looking for resident retention, you should be looking towards a positive owner to community relationship, and this is something that we prioritize here at Occupancy Solutions. A positive relationship between the community manager and those who make up their community allows residents to have a reason to stay living with you, as it also gives you a leg up on the competition in the area. With a positive relationship, residents have less reason to leave, as they’re left with a satisfying experience which really allows your community to feel like home.

There are ways to build upon the positive community relationship, and a few simple ones are:

  1. Listen to residents – One of the best, and simplest, ways to build upon a management to community relationship is to simply be there to listen to what residents have to say. Whether they’re voicing concerns, sharing things they like, or making suggestions for the future, communicating with them can be one of your single greatest informational resources as it also shows them just how much you care.
  2. Get proactive – When there is a problem, waiting for multiple residents to come to you about it can begin leaving a bad taste in the mouths of those who make your community what it is. By being proactive and tackling problems head on, you can leave your residents feeling confident that the management team has everything all under control.
  3. Embrace social activity – In order to build a positive relationship, you’ll need to build a relationship to begin with. Encouraging and embracing social activity between residents and the community as a whole, which you, too, are involved in, is a great way for everyone to get to know one another in an organic and positive fashion.

Retaining residents is important, and there is no better way to go about this than with a positive management to resident relationship. At Occupancy Solutions, we have the answers you need to all of your questions about building and maintaining these relationships, as well as how they can relate to a more positive community management experience overall. To learn more about fostering and growing worthwhile management to community relationships, simply check us out at OccupancySolutions.com today!