Property Management & Consulting Blog

Breaking Down What Really Matters To Business Travelers In 2021

While business travel was largely put on hold during the year 2020, it’s coming back in a big way in 2021. If your boutique hotel is looking to attract more business travelers, there are certain features and amenities that are sure to grab their interest. At we have the top picks of business travelers in 2021 to help you to grab their attention in a meaningful way.

First and foremost is location, which isn’t always something today’s independent hoteliers can do a whole lot about. Ideally, business travelers will want to be located as closely as possible to where they’ll need to be for work, but that doesn’t mean you can’t play up the location you do have. If your hotel is located in a particularly charming or serene location, you can market to business travelers as a place they can go to unwind and relax after a long day in a new office.

After proximity, today’s business travelers really look for great food and drink options. Teaming up with local restaurants or offering your own fares is a great way to attract those traveling on business who also want to experience a little bit of the local culture. Networking with local restaurants by offering up menus and promotions with your hotel will also often mean these local restaurants suggesting your hotel to patrons in return. After a long flight in, or working all day long, today’s business traveler really wants to relax with something authentic and delicious.

Lastly, business travelers really prioritize productivity. Often on business trips the workday doesn’t completely stop when a professional has left the office. Offering relaxing and focus-friendly workspaces, high speed internet, printing and fax capabilities, and quiet personalized spaces is highly enticing to today’s business traveler. The traveling professional wants to know that they have a space to relax when they want to relax, and a place to get into the groove when they need to get things done during off-hours.

Attracting today’s business traveler is something we can help you with at To learn more about bringing in more business travelers during the 2021 season, contact us today.

Key to Finding the Best Residents for Your Community

As a property manager, you may find the notion of renting a space quickly favorable because it means you are putting money in the bank faster. While you don't want any space to remain vacant, you also don't want to have to evict a resident in the near future. For this reason, it makes more sense to take your time and find a good resident for your community.

The Importance Of Resident Testimonials In Marketing Your Apartment

There is nothing more convincing than the testimonies of people who have actually experienced the best things about your apartment. You would be surprised at how much other people value these opinions when looking for a new home! That is why if you have not gathered any resident testimionials yet, now is the time to start. To help you, here are some things to keep in mind.

Training Your Team To Handle Challenging Community Members

Many different personalities will make up a community, and not all of these will be easy. Training your team to be able to handle conflict or more challenging personalities effectively and positively is important to maintaining that authentic and harmonious community feel. A few points to include in your employee training are:

Simple Ways To Create A Personalized Guest Experience

A personalized guest experience is a major want for many travelers today. Whether traveling for business or leisure, they want to feel like they’ve stepped into a home away from home even if it’s their first visit to a particular hotel. They want that comfort, relaxation, and attention that shows that they’re being well cared for.

How to Onboard Employees for Your Small Hotel

Since the start of the pandemic, the hospitality industry has definitely gone through a few changes. Cutbacks and layoffs were common, and now that things are going back to normal, smaller hotels are finding it hard to reopen as they have problems finding people to hire.

How Recaps Can Fill Out a Team Meeting Agenda

For more effective management, you should provide team members with a recap of the day at the beginning and end of each day. This can go a long way in improving effectiveness and efficiency. Let's take a closer look at the value of these team meeting agendas and how they can help.
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