Property Management Courses in Kalamazoo MIOccupancy Solutions is the premier real estate on-site operations, marketing, consulting and training specialist in Kalamazoo MI . We have been assisting distressed communities for nearly 30 years, specializing in the Affordable Housing Industry, "B" and "C" communities, and senior living communities. Since 1986, we have created robust communities by successfully increasing income and reducing resident turnover while decreasing expenses and allowing the property to recover economic viability. We provide tangible solutions, proven strategies, and individualized training for your staff to implement immediately.
ConsultingWe know that every community presents unique challenges, which is why our property management consulting services are tailored to the needs of the individual asset instead of a "one size fits all" plan. We identify the best approach to improve the community's image, how to connect with the potential resident, what steps to take to reduce resident turnover and cost effective techniques and strategies to achieve optimal occupancy while realizing ideal rents.
Our services include:
- Property Assessment & Repositioning Services
- Operations Assessments to increase income and decrease expenses
- Oversight and implementation of marketing plan, outreach plan, resident retention plan and operations plan
- Site-specific marketing & outreach training and plan development
- Asset Management
- Individual and Team Development
Training & CoursesAttendees receive interactive high-quality training designed to implement programs using proven techniques in the areas of leasing, marketing, customer service, resident retention and so much more. Our exciting, highly interactive training will help you and your team strengthen the community. Occupancy Solutions provides numerous learning opportunities by providing public or company specific onsite courses as well as customized courses for your organization's specific needs. Our course attendees will not only learn how to apply the techniques but are able to take the knowledge gained beyond the classroom into everyday work situations. We are always willing and able to create custom training sessions or a series of sessions just to meet your specific needs.
- Outselling the Competition
- Proper Telephone Techniques
- Converting Calls to Visits
- Increasing Closing Ratios
- Overcoming Objections
- Rapport & Relationship Building
- Effective Follow-Up
- Closing Techniques
- Increasing Resident Retention
- Creating effective plans
- Fair Housing Compliance Training
- Customer Service Training
- Creating Affirmative Fair Housing Marketing Plans
- Developing effective Resident Retention Plans
- Anger Management
- Business Ethics
- Coaching & Mentoring others
- Generation Gaps in the Workplace
- Time Management
MarketingHaving an effective marketing plan and the resources to implement it are key to reaching the right customer at the right time. Occupancy Solutions can help assess all of the key factors impacting your property's success and propose a plan that will be simple to put into action right away. We develop and implement strategic marketing plans, train team leaders and even work as contract employees providing marketing and outreach services. Our services span from making the plan to carrying it out -- or making the plan and providing the services you can utilize to do it on your own. Whether your plan includes brochures, mailers, or business cards and collateral about your property, we can assist you will all your graphic design and print needs.
- Community Branding
- Marketing & Market Assessments
- Marketing Plans
- Model Staging
- Community Amenity Make Overs
- Brochure, Collateral & Promotional Materials
- Postcard Design & Mailing Services
Unsure of which solution is right for you? We're here to help! Contact us today!