Closing a deal takes time. There is no magical phrase that you can say that will make someone seal the deal immediately. You need to have a strategy in place and be ready to use it. Our team at Occupancy Solutions can help you with that. Here are a few tips to get you started. 

 

Ask Questions

 

If you ask a potential client questions, and then you have all the answers to those questions, they are going to be impressed and walk away with all the information that they need. If you don’t bother to ask questions and you let them walk away unsatisfied, you will have missed your opportunity. Take the time to understand what they are looking for, and then you will be better prepared to present the best information that you can. 

 

Don’t Give Up 

 

The first no out of your potential client’s mouth might just be a knee-jerk reaction. Take time to understand why they said no right away, and then maybe you can offer more information to take them in the right direction. Don't’ forget, they came to you in the first place looking for help. They are out there looking for someone who will help them find what they need. 

 

Tell Stories

 

Tell stories of your happy renters. Tell your new customer why your current renters are happy. They will want to hear the types of things you offer to make them feel at home and be happy with their new living situation. If you just talk about numbers and pricing instead of sharing some of the local activities and nightlife, or places for kids to visit, you may not be giving them what they want to hear. You can tailor this to the type of customer you are speaking with. A family will be interested in the local schools and parks, while a younger couple might want to know about the nightlife and the nearby cities. Keep pamphlets available to show them what is around the area. 

 

Slow Down

 

Don’t try to force anything. No one wants to purchase from a pushy salesperson. They want to know that you are taking the time to listen to their concerns and that you have properly heard what they have to say. Get to know your customer a little bit and you will have more information to give them that might be helpful. If necessary, schedule a second appointment to talk with them more. 

 

These tips and more can help you increase your closing ratio. Please contact us for more help by using the form on our website, or by calling us directly. We’d love to help you take your business to the next level.