Having a great maintenance team on hand is invaluable to a community manager, and it can not only help with attracting new residents, but keeping current ones pleased as well. As a community manager, choosing your maintenance team, and keeping up with them, is one of your most important tasks when it comes to the everyday running of your community, and there are ways to go about making sure your team is a perfect fit for you.

First and foremost, you want a maintenance team with experience, as this will allow them to accurately keep up with their tasks around the neighborhood. Experience in plumbing, electrical work, landscaping, and other tasks will ensure they will be able to get the job done no matter what type of problem should arise. With experience, they’re also going to be better trusted by the residents who count on them to keep the community running, and a trusted maintenance team is a maintenance team that will satisfy both them and you!

You also want to build a maintenance team with flexibility, and you don’t want your entire team on duty at the same time while hours are left unattended. Should a resident have a leak in their home at midnight, you’ll want to have someone who can work the night shift or stay on call to ensure these problems are fixed promptly and without reservation. Allowing them to be let go until maintenance arrives in the morning can not only make them displeased, it can damage or ruin your residence as well, leading to a much costlier repair later on.

Lastly, you want your team to be reliable, and to be there when they’re needed the most. A maintenance crew member that doesn’t come by when needed, and isn’t there when there’s a problem, isn’t a maintenance crew member that can carry out what they need to carry out, so you’ll want to be able to rely on them without reservation.

At Occupancy Solutions, we know the importance of an experience, reliable, and flexible maintenance crew. Your maintenance team is the motor that keeps your community running, and you don’t want the motor breaking or shutting down on you when you need it the most! For more information on ensuring you have the perfect team, simply check us out at Occupancy Solutions today!