Getting new residents attracted to your community is always important, but keeping those you already have should be a priority as well. Resident retention not only makes your community look better to those who may be interested in moving in, but it helps to provide an organic word of mouth form of marketing as well, so making sure your residents are kept happy should always be at the top of your “to-do” list. With great resident retention, you have proof of the great lifestyle you offer, and the residents themselves can act as evidence that you provide a satisfactory resident experience!

Resident retention doesn’t need to be difficult, and making sure to create a satisfying living experience where residents feel appreciated is a great way to go about retaining them. A few ways to help to retain residents in your community are:

  • Encourage suggestions – There are always ways to improve, and encouraging residents to bring their own ideas to light is a great way to make them feel important, appreciated, and listened to when it comes to the community they are a part of. When you allow residents to make suggestions on things they’d like to see improved or incorporated into their living experience, you’re more likely to retain them through providing a satisfying experience.
  • Make it fun – A fun and relaxing lifestyle is something we all seek out, and providing fun to your residents is a great way to encourage them to stick around. Excursions, incentives, parties, and other activities are fun ways that you can set your community apart.
  • Make yourself available – Open communication with community management is satisfying communication, so you’ll want to make yourself open to your residents if you want them to stick around. Make sure your residents have your business card, your social media accounts, and your telephone number, and let them know that their questions or concerns are always welcome.

We at Occupancy Solutions know how important resident retention is to any community, and to learn more about retaining your residents, simply check us out today!