For more effective management, you should provide team members with a recap of the day at the beginning and end of each day. This can go a long way in improving effectiveness and efficiency. Let's take a closer look at the value of these team meeting agendas and how they can help.

Use Meetings to Communicate Changes

To run a successful community, gain new residents, and keep your current residents happy, everyone on your team needs to be on the same page and understand the core values you hold as a company. To do this, communication is key.

At the beginning of each week, the meeting should highlight important information regarding move-in date changes, new move-out notices, emergency service requests, and new lease move-in dates.

Daily Recaps

In addition to a weekly meeting, you should also provide daily recaps as a property manager. If you simply comment in passing, the information can easily be forgotten or lost. An agenda with recaps reinforces what you are saying and allows the team to look to you for updates and changes.

Without proper communication, property managers and employees alike can become frustrated, which can lead to problems with the residents. Detailed, thorough, and intentional communication is important.

Updating Team Agendas

Update your team agendas daily and weekly, depending on the information you are sharing. People need updates on the status of individual projects and tasks to make sure everything is being done as it should. This also helps reinforce the role each team member plays in the community. It also gives you the chance to let people know ahead of time what they can expect the next day.

Close Out Meetings

Close-out meetings at the end of each day are also useful when you have a long list of projects that needed to be done that day. At the end of the day, the recap fills you in on what was done and what needs more time.

This can also help identify any incomplete service requests there may be from that day that can ultimately lead to residents becoming unsatisfied with the care and attention they are receiving when they have a problem.

The end of day close out meeting is the time to explain the repair needs and secure any approval needed to continue the work the next day. This way, everyone stays informed and up to date on everything that needs to be done to see positive results by the end of the week.

For more information on how to run a successful community and improve retention, contact the experts at Occupancy Solutions, LLC today.