The key to any successful business is communication. Improving your team’s communication and developing a sense of teamwork can help you improve processes, tap expertise, and streamline your workload. Here are some ways to develop good communication among your staff.

Develop A Healthy Culture

It is important to recognize that a company's culture flows down from top management to middle managers and ultimately to those working on the ground level. If you want to develop a good flow of communication you need to establish a healthy company culture. Start with your management team. Observe how they communicate with the rest of the office, determine what needs adjusting and follow through. Setting this standard will help you lead by example for the rest of your team.

Create Opportunities For Team Building

Look for unique and fun ways to strengthen the relationships among your team members. There is a lot to be said for a company happy hour. It lifts morale, reduces stress, and develops a sense of bonding among your team. A company outing or picnic can also foster communication, bonding, and teamwork.

Implement Communication Training

Never underestimate the value of a well-trained team. Communication is a learned skill. So implementing communication specific training that focuses on effective communication and cross-departmental communication can be a huge help for your team. It will also establish expectations and norms for communication through email, phone, and in person. Helping your team develop and improve these skills, will help your company.

Hire The Right People

Obviously, you want to make sure the people you hire have the knowledge and skill required for the job. However, you need to also ensure they have a high level of communication skills. Your potential employee should be able to communicate effectively with your other staff.

Maintain Consistency

Consistency allows your staff from management down to develop a trusting relationship and commitment to your mission. Your management team needs to be clear on all major changes and then deliver that to your team. All training materials should always be up to date.  And most importantly, consistency.  Prospects need to get the same answer to their questions, regardless of who they are speaking to in your company. Your team must always be clear about the company’s goals.

Good communication is the key to a great team dynamic. These ideas will help you encourage cross-departmental communication, so your business runs smoothly. For more ideas and HR advice, give us a call at Occupancy Solutions. We offer property management training in every aspect of your property management business to ensure you and your team achieve success.