When visitors come in to tour your community, you’re going to want to turn these visitors into new leases, but how do you go about making this happen? Effective follow-up can place you ahead of your competition and leave just the right taste in the mouths of prospective community members to turn them into happy members of your community. A few follow up tips to turn visitors into new leases are:

  • Send a letter – A real handwritten letter has become a rarity in today’s modern age, and receiving a letter can help prospective residents to feel a personal connection to your community. When sending a letter, make sure to personalize it with the visitor’s name, and to write it out by hand thanking them for coming in to visit. At the bottom of the letter, make sure to include your contact information to remind them who they can contact if they wish to pursue a lease or learn more information. 
  • Make a call – A personal phone call after the day of the visit can also make a really great impression, helping visitors to become members of your community. When making the call, if you don’t receive an answer, you’ll also want to leave a personal message with your contact information and anything else you’d like to relay to your prospective new residents. 
  • Send an Email – Email is the most common form of communication in this modern age, and sending over a quick email is a simple way to follow-up with your visitors. To really make sure your email makes an impact, personalize it and allow your recipient to feel as though you’re connecting with them specifically. 

At Occupancy Solutions, we want to help you to turn your visitors into new leases. By following-up with your visitors, you can show them how much your community cares, and what it would mean to your community to have them included. If you’d like to learn more about effective follow-up strategies or how to connect with your visitors in a personal way, simply contact us at OccupancySolutions.com today!