For community managers, resident retention is something that is always on your mind. However, what is equally important but not always equally thought of is employee retention, and this is something that should be made a priority for a number of reasons. An inability to retain employees can lead a team to be unable to work as a team to their full potential, and you could be wasting valuable resources training and re-training new employees when you could retain the already trained employees you currently have.

The most important thing to remember when considering employee retention is providing an opportunity to your employees. Without opportunity, your employees may seek work elsewhere where they feel they could move on and have a concrete goal to work towards, giving them a reason to leave your team and join another. Providing opportunities for growth can prevent this occurrence from happening, and give your employees a reason to work their hardest for you instead.

Employee retention can also lead to happier residents, which is another important aspect to remember when working towards pleasing your team. Residents like to see familiar and trustworthy faces around their community, and as they get to know your team, they will begin to feel that they’re just as big of a part of the community as their favorite neighbor or walking path. Constant employee turnover can make residents feel uncomfortable getting to know new employees on a frequent basis, as they’re not able to build that foundation of trust with your team.

Another important thing to consider when crafting methods that lead to better employee retention is scheduling, and allowing your employees to enjoy a work/life balance they can thrive with. Over or underworking employees can lead them to find a new team elsewhere, and staying open with your employees and encouraging communication regarding scheduling can aid greatly in keeping every member of your team happy.

Employee retention is something that every community manager should think of as one of the most important parts of building a happy and successful community. Not only does it allow residents to build trust with your team, but it also helps you to save resources and stay confident in the abilities of your team. To learn more about ways to retain your employees and save your team, simply check us out at OccupancySolutions.com today.