Property Management & Consulting Blog

Creating A Positive Vision For Your Community In The Upcoming Year

With the new year approaching fast, apartment and property managers need to start looking for ways to celebrate the success and accomplishment from the last year. They also have to aim for new professional goals and consistent growth.

Here is how you can create a positive vision for your community in the upcoming year through property consulting:

Reflect On Accomplishments

  • What were your achievements over the last year? How many apartments were you able to lease? How many work orders were completed? You want to discuss all of those with your team so they will understand the role they play in successful apartment management.

Team Development

  • After communicating accomplishments with the staff, it is important to recognize your employees’ contribution. Doing so will reinforce their sense of ownership and hold them accountable. They will see the impact they made on the apartment and the community and continue to work toward bigger future goals.
  • It is a good time for some team development activities. Give everyone the opportunity to reflect, plan, and offer their suggestions for a more successful new year.

Encourage Decision-Making In The Community

  • It is not enough just to get your team involved. The residents should be part of any decision-making that needs to be done as well. Residents like knowing what to expect, and their feedback can prove to be beneficial for the upcoming year.

Promote Good Communication

  • The property managers are the hub of communication for apartments. They are also quite often the buffer between positive communication and constructive criticism and advice. To create a more positive vision for your community in the upcoming year, answer any questions the residents may have and provide education when needed.

Hone Your Skills

  • Finally, to boost positivity, develop your skills as a property manager. This includes growing your communication skills, consistently following through on tasks, and showing patience and respect for the team and residents. You should also be more proactive and acquire the knowledge you need when it comes to managing the apartment buildings.

If there is no communication between the property manager and the residents, it is easy for important tasks and problems to fall through the cracks. Effective follow-up visits rather than phone calls, employee development, and creating a community feel are all positive ways to build a more inviting environment for all.

Looking for more information to share with your team? Contact Occupancy Solutions, LLC today to get access to solutions and resources that can help you reduce your vacancies and increase income.

Key to Finding the Best Residents for Your Community

As a property manager, you may find the notion of renting a space quickly favorable because it means you are putting money in the bank faster. While you don't want any space to remain vacant, you also don't want to have to evict a resident in the near future. For this reason, it makes more sense to take your time and find a good resident for your community.

The Importance Of Resident Testimonials In Marketing Your Apartment

There is nothing more convincing than the testimonies of people who have actually experienced the best things about your apartment. You would be surprised at how much other people value these opinions when looking for a new home! That is why if you have not gathered any resident testimionials yet, now is the time to start. To help you, here are some things to keep in mind.

Training Your Team To Handle Challenging Community Members

Many different personalities will make up a community, and not all of these will be easy. Training your team to be able to handle conflict or more challenging personalities effectively and positively is important to maintaining that authentic and harmonious community feel. A few points to include in your employee training are:

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A personalized guest experience is a major want for many travelers today. Whether traveling for business or leisure, they want to feel like they’ve stepped into a home away from home even if it’s their first visit to a particular hotel. They want that comfort, relaxation, and attention that shows that they’re being well cared for.

How to Onboard Employees for Your Small Hotel

Since the start of the pandemic, the hospitality industry has definitely gone through a few changes. Cutbacks and layoffs were common, and now that things are going back to normal, smaller hotels are finding it hard to reopen as they have problems finding people to hire.

How Recaps Can Fill Out a Team Meeting Agenda

For more effective management, you should provide team members with a recap of the day at the beginning and end of each day. This can go a long way in improving effectiveness and efficiency. Let's take a closer look at the value of these team meeting agendas and how they can help.
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