Your online reputation and presence are two things that no management group can ever skip over in today’s modern day and age. Those looking for a new residence or to become a part of a new community  use the internet as one of their largest and most convenient trusted resources, so putting yourself online is extremely important to gaining leads and the right sort of attention. At Occupancy Solutions, we want to make the effort of building an online presence with an excellent reputation simple, and it all involves paying close attention to 3 very important factors. 

The first step in building an online presence you can be proud of is your website, and this is where you will direct and lead your interested prospective residents online to learn more about what your community brings to the table. With your website, you’ll want to make sure you’re representing yourself with a professional and well-built professional web page, and including a great deal of information as well as simple navigation is important. Your website should outline all there is to know about your community, your contact information, and anything an interested potential resident should know before giving you a call to come by for a visit. 

You’ll also want to pay close attention to your customer service, and this rings true both online and in person. The experience that prospective and current residents have with your community will find its way online, and these types of reviews are extremely important to how interested potential community members will feel about paying your community a visit. By keeping your service experiences positive, you’re guaranteeing a more positive online and in person reputation. 

community management teams also want to make themselves available for questions and feedback, and respond to current and prospective residents reaching out quickly. Ignoring feedback can negatively impact your online and in person reputation in a big way, as those with inquiries are left unsatisfied. 

For those looking to improve upon and expand their online presence and online reputations, it’s crucial to focus on both online and in person interactions, and to have a website that you’re proud represents your community on the world wide web. At Occupancy Solutions, we can help you with all there is to know regarding building a positive online presence, and all you have to do is check us out today!