Property Management & Consulting Blog

Boosting Revenue for a Small Hotel

Being in the hospitality industry and running a small hotel can certainly be rewarding, but it also isn't without its challenges. Today we will go through a few ways to help boost the revenue for a small hotel while learning how to fill the rooms and ensure word of mouth referrals for the future.

1. Always Upsell

If you use an online booking engine for your small hotel, this is the perfect opportunity to upsell your guests. You can even offer some kind of incentive for guests to book a different room at a slightly higher rate to help boost revenue. The front desk is another point-of-sale opportunity where you can upsell and add value to your guests' stay.

2. Play with Lighting

It might not seem like much, but something as small as switching out halogen lighting to LED lighting can save you in costs long term and give your revenue that much-needed boost. LED lighting is said to last almost ten times longer than halogen lighting and may even work better for your property.

3. Booking Channel Audits

You should always monitor your booking channels and website to see if everything is optimally performing. If you find that one booking site you use is doing better than the other, see why that it is and apply the same attributes across the board. You may need better photos or better room descriptions, for example.

4. Welcome Pets

Many people choose larger hotel chains because they are more likely to accommodate guests with pets. If it is possible, make your small hotel pet-friendly. This way, you can attract another segment of visitors, and you can even charge slightly more for the rooms.

5. Do More Networking

As a small hotel, you will find that you may need to do some extra legwork when it comes to networking in the hospitality and tourism industry. Take the time to network with other businesses in the area and find ways to add more value for each guest.

For example, network with a local restaurant and offer your guests a discount on their meal. Finding any way possible to improve the guest experience while working with others in the community is always good for boosting revenue.

For more information on increasing your income and reducing your vacancy, contact the professionals at Occupancy Solutions, LLC.

Key to Finding the Best Residents for Your Community

As a property manager, you may find the notion of renting a space quickly favorable because it means you are putting money in the bank faster. While you don't want any space to remain vacant, you also don't want to have to evict a resident in the near future. For this reason, it makes more sense to take your time and find a good resident for your community.

The Importance Of Resident Testimonials In Marketing Your Apartment

There is nothing more convincing than the testimonies of people who have actually experienced the best things about your apartment. You would be surprised at how much other people value these opinions when looking for a new home! That is why if you have not gathered any resident testimionials yet, now is the time to start. To help you, here are some things to keep in mind.

Training Your Team To Handle Challenging Community Members

Many different personalities will make up a community, and not all of these will be easy. Training your team to be able to handle conflict or more challenging personalities effectively and positively is important to maintaining that authentic and harmonious community feel. A few points to include in your employee training are:

Simple Ways To Create A Personalized Guest Experience

A personalized guest experience is a major want for many travelers today. Whether traveling for business or leisure, they want to feel like they’ve stepped into a home away from home even if it’s their first visit to a particular hotel. They want that comfort, relaxation, and attention that shows that they’re being well cared for.

How to Onboard Employees for Your Small Hotel

Since the start of the pandemic, the hospitality industry has definitely gone through a few changes. Cutbacks and layoffs were common, and now that things are going back to normal, smaller hotels are finding it hard to reopen as they have problems finding people to hire.

How Recaps Can Fill Out a Team Meeting Agenda

For more effective management, you should provide team members with a recap of the day at the beginning and end of each day. This can go a long way in improving effectiveness and efficiency. Let's take a closer look at the value of these team meeting agendas and how they can help.
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