After a long flight, the excitement one feels about going on a trip is pretty short lived. Sure, they’re still excited to be traveling and experiencing new places, but what takes over is the brain fog a long day of traveling seems to be so good at prompting. They’ve woken up early, arrived at the airport with plenty of time to spare, went through security, waited at the gate, sat shoulder to shoulder on an airplane pumped full of dry air, deplaned the aircraft, and had to make their way through yet another busy airport just to have to then travel to your location. The bottom line? Your average visitor is likely arriving pretty tired and feeling the effects of a long day spent traveling.

When they arrive at your location, first impressions make a huge difference. They want to dust off the traveling dirt, get settled in, and feel that excitement come creeping up once again. 

At OccupancySolutions.com, we want to show you just how to be your guests’ best defense against jet lag, and how you can let them know you’re always there to welcome them into town. A few things boutique hoteliers can do are:

  • Offer early check-in – If able, offering early check-in can make a huge difference. For flights that come in early, a business or leisure traveler may be stuck hanging around trying to pass the time while tired, grumpy, and in dire need of a rest and a shower. For instance, if your check-in time is at 3pm, but their flight from the other side of the country comes in a 8am, they’ll have 7 hours to kill before being able to get some much needed rest. Offering early check-in options can let them know you’re prepared to make their experience as convenient and as welcoming as possible.
  • Have refreshments ready – A hot cup of coffee or a glass of iced tea can be the most welcome sight after a long day of travel. Having refreshments ready for guests in your lobby or near the front desk is the perfect way to offer your road or air weary travelers a boost as soon as they walk through your doors.
  • Offer a quiet environment with blackout curtains – One your guests get to their rooms, they may be in dire need of a short nap to clear the traveling brain fog away. Offering comfortable and quiet rooms with blackout curtains shows them that your boutique hotel prides itself on offering excellent rest.

At OccupancySolutions.com, we encourage boutique hotels to do their best in making their guests happy, comfortable, and excited to book again. To learn more about providing the perfect comforting environment for your travel-weary guests, contact us today.