When a prospect comes to tour your community or a particular residence, they are going to have a checklist of concerns already laid out before they even walk out the door. In doing their homework, they’ll have certain features or aspects they’ll want to check before ever seriously considering signing a lease, and it’s your job to alleviate those concerns from the start. At Occupancy Solutions, we want to outline these common prospect concerns, and show you how to clear them up right then and there. The 5 ways to clear up common prospect concerns during a tour are:

1.    Turn on the water – As you’re touring a prospect turn on the water, and show them that everything is working well. The shower and the faucets should be switched on, and the toilet flushed, and this can set concerns at rest regarding the plumbing and any water pressure concerns.

2.    Clean it up – Make sure any residence you’re touring with a prospect has been freshly cleaned, and any pest issues, dust, or stains have been taken care of. There are few things that will turn a prospect away like a messy or unhygienic space, and this is also serves as a really simple way to impress. 

3.    Schedule daytime visits – This may be tougher in the winter months when the days get shorter, but scheduling daytime visits can help to put aside concerns that the space may not get enough natural light. Natural light can be very important to some prospects, and a daytime tour can show off what natural light your residence has to offer. 

4.    Show cell signal – This is one that many prospects are concerned with, and one that you may not have even thought of. A person doesn’t want to live in a space where they cannot get any cell signal, so showing that cell phone service works well in the space can be a big plus. 

5.    Turn on all the lights – Turning on each light and showing where the switches are when you walk into each room can also really alleviate prospect concerns. A prospect taking a tour is going to want the lights to work, and to work efficiently, and simply switching on the lights can assure them that this is the case! 

Occupancy Solutions, we can help you to provide the answers to any prospect question, and if you have any questions, simply contact us at OccupancySolutions.com today!